Masterclass

Advanced Strategic Organization Design Masterclass

Event Highlights
COURSE METHODOLOGY

Aligning Structure with Strategic Objectives

This course provides a comprehensive overview of the latest thinking in organization design and equips you with the key phases and steps needed to deliver a successful design project. Strategic organization design ensures that your structure, roles, responsibilities, governance, policies, processes, and infrastructure are aligned with your strategic objectives. Done well, it enhances business performance and supports agility in a rapidly changing environment.
Organization design is a complex, hands-on discipline. That’s why this course follows the “Knowledge, Example, Do” approach - ensuring that participants not only understand key concepts but also apply them in real-world scenarios. This course features case studies, exercises, and open Q&A sessions. Mark Travis, an experienced organization design consultant, will share insights from his extensive project experience, including how to navigate common challenges.
LEARNING OBJECTIVES
By the end of this masterclass, you will be able to:
Masterclass introduction

Comprehensive Overview of Organization Design

In the past, organization restructuring was a rare event, occurring once every five to ten years. Many executives and HR professionals went their entire careers without leading one.
Today, the landscape has changed dramatically:
This masterclass explores the latest thinking in organization design and provides a practical framework for:
According to McKinsey, 60 - 70% of large organizations now restructure every two to three years, with smaller-scale changes such as functional realignments - occurring every 18 months.
WHO SHOULD ATTEND
This course is designed for professionals seeking an advanced understanding of strategic organization design, including:
Meet Your Trainer

Mr. Mark Travis

Mark Travis is a seasoned expert in organization design, with over 20 years of experience shaping organizations and guiding them through complex transformations.

Throughout his career, Mark has led over 50 high-impact projects, amassing more than 20,000 hours of hands-on consulting work. His experience spans a diverse array of industries, each with its unique challenges, including:

Mr. Mark Travis

organisation design & operating model

Mark’s global footprint includes delivering transformative projects in regions such as the USA, Australia, Southeast Asia, Africa, the Middle East, and Europe, each with its unique cultural and business landscapes. His ability to adapt and understand the intricacies of diverse markets has been a key driver in his success. Whether working with multinational corporations or local organizations, Mark ensures that every solution is contextually relevant and impactful.

Mark’s success is rooted in his comprehensive understanding of both strategic and human-centric organizational change. Drawing on his academic background in Industrial Psychology, Design, and Accounting, he is uniquely equipped to approach challenges from both an analytical and a creative standpoint. This combination of skills has allowed him to craft solutions that address not only the functional aspects of organizational design but also the cultural and behavioral dynamics at play. His ability to connect the dots between structure, process, and people has been central to his consulting approach.

As the former Head of PwC’s Organization Design Community of Practice and leader of their EMEA training program for consultants, Mark developed a reputation as a mentor and thought leader in the field. His role at PwC allowed him to cultivate best practices for organization design and train consultants who would go on to shape the future of the industry. This experience also gave Mark valuable insights into how to balance global consistency with local flexibility – an expertise he continues to leverage in his independent consulting practice.

Mark’s most notable corporate leadership role was as Global Head of Organization Design at JLL, where he was responsible for one of the company’s most significant transformations. He played a pivotal role in shifting the organization’s capital markets division from a regional model to a more dynamic product based structure, resulting in greater alignment with market demands, improved performance, and enhanced cross-functional collaboration.

agenda

Hands-On, Practical Learning Approach

  • Welcome
  • Introduction
    • Course overview
    • Tutor overview
    • Participants’ objectives
  • What is Organization Design?
    • Theory & Systems Thinking
    • Organization Design, Organization Development and Operating Models
    • Frameworks
  • Practical Organization Design
    • Organization Design Process
    • Organization Design key steps, tools and techniques
    • Why do an Organization design project?
  • Assess Phase
    • Scoping and contracting
  • Review, Questions & Answers and Close
  • Recap on Day 1
  • Assess Phase
    • Organization design implications of strategy
    • What data to gather for as is review
    • Tools to help in assess phase
    • Design Principles
    • How to draw organizational structures?
    • Tests of good organizational design
  • Review, Questions & Answers and Close
  • Recap on Day 1 & 2
  • Design Phase – Part 1: Design
    • Design Options (traditional and agile)
    • Understanding agility in organization design context
    • Option Evaluation
    • Centralisation and decentralisation decisions
  • Review, Questions & Answers and Close
  • Recap and build on Days 1, 2 & 3
  • Design Phase – Part 2: Clarify, Test, Refine & Define
    • Unit Profiles and lateral relationships
    • 9 Tests of good organizational design
    • RACI / RAPID, KPI allocation and scenario planning
  • Detailed design, Implement, Operate & Review Phase
    • Workforce planning
    • Sizing
    • Job design
    • Filling the posts
    • Design Authority Group
    • Change Impact & Readiness Assessments
    • Change Management Strategy & Benefits Dependency Mapping
    • Staff Migration Strategies
    • Strategic Resourcing, Sizing and Cost Reduction
    • Case Study Working
  • Review, Questions & Answers
  • Close where to go from here

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